Policy

bold("Surveillance") For safety purposes, our premises are monitored with Digital Video Surveillance bold("Pricing") Prices of Service and other Charges are displayed on the Prices List. All Prices are subject to change without notice. bold("Methods of Payment") We accept Cash and all Major Credit Cards ($10 minimum charge for credit card payment) Personal Checks are not accepted. bold("Gift Certificates") Gift Certificates are not refundable or exchangeable at any time. Gift Certificates are not redeemable if lost or stolen. We are not liable to redeem any Gift Certificates that are presented for redemption after the expiry date. bold("Appointments") Please arrive 10 minutes prior to your appointment. This will ensure that you have the full time for your scheduled treatment. Please keep in mind that if you should arrive late, we will need to complete the service at the originally scheduled time and price in consideration of our next guest. If you should have to cancel your appointment, we require 24 hour notification. bold("Services Satisfaction") We have a no refund policy on services completed at our salon. We will not offer any refunds or credits because you have simply changed your mind In the event that you are not satisfied with your service, please notify us immediately after we have performed the service. We will fix it to meet your expectation. No complaints be accepted after you have left the Salon. bold("Child Safety") Children are ONLY permitted in the Spa area when receiving a service. For safety and insurance liability, children under 8 years old must be supervised by an adult and remained in the Lobby. You are liable for any damages caused by your children in the Salon. bold("For Your Protection") We regret that we cannot be responsible for loss or damage to personal articles including clothing and accessories. bold("Health Issues") We request that you inform us of any current injury, illness, and medical conditions prior to any services. This is to ensure whether or not service can be safely performed. We are not liable for any harms that could be caused by our service if you do not inform us before the service begins. We Reserve the Right to Refuse Service to Anyone